Last updated: July 19, 2026

Touch Up, Inc. (“Touch Up Inc,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through touchupinc.com (the “Site”), how we use it, and the choices you have — including specific information about SMS/text messaging communications.

Who We Are

Touch Up, Inc.
6842 Ganon Street SE, Salem, OR 97317
Phone: (503) 999-1438
Email: [email protected]

Information We Collect

When you submit a Request a Quote form or otherwise contact us, we may collect:

• Your name and phone number
• Vehicle make and model
• A description of the damage or service you’re requesting
• Photos you upload of the vehicle or damage
• Any other information you choose to include in your message

We may also automatically collect standard technical information (such as IP address, browser type, and pages visited) through analytics tools used on the Site.

How We Use Your Information

We use the information you provide to:

• Prepare and respond to your quote request
• Contact you about your repair, appointment, or service
• Maintain internal business and customer records
• Improve our services and this Site

We do not sell your personal information.

SMS / Text Messaging Communications

If you provide your mobile phone number, you may receive text messages from Touch Up, Inc. related to your quote request or service (for example, confirmations, status updates, or follow-up questions).

• Message frequency varies.
• Message and data rates may apply.
• You can opt out at any time by replying STOP to any message we send. For help, reply HELP or contact us directly at (503) 999-1438.
• Consent to receive text messages is not a condition of any purchase or service.

We do not share, sell, rent, or otherwise disclose mobile opt-in data or your phone number to any third party or affiliate for their own marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with third parties for any purpose other than providing the services you’ve requested from Touch Up, Inc.

How We Share Information

We may share your information with service providers who help us operate our business — for example, our website hosting provider, email delivery service, and customer relationship management (CRM) platform — solely to help us communicate with you and manage your quote request. These providers are only permitted to use your information to perform services on our behalf, and, per the section above, this does not include sharing SMS opt-in data for marketing purposes.

We may also disclose information if required to do so by law.

Data Retention & Security

We retain quote request information for as long as reasonably necessary to provide our services and maintain business records, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Cookies & Analytics

Our Site may use cookies and similar technologies (including analytics tools) to understand how visitors use the Site and to improve it. You can control cookies through your browser settings.

Your Choices

You may:

• Opt out of text messages at any time by replying STOP
• Contact us to ask what information we have about you, or to request that it be corrected or deleted, by calling (503) 999-1438 or emailing [email protected]

Children’s Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.

Contact Us

If you have questions about this Privacy Policy, contact us at (503) 999-1438 or [email protected].

See also our Terms & Conditions.